My taupe Burberry Reversible Scarf arrived in the mail last week. It is beautiful and so soft. I had seen it while on vacation with my daughter and decided to buy it for her as a Christmas gift. I called the boutique and they were so friendly and explained that I could order on line and it would be shipped to my home in PA. Could not have been easier and it was just as soft as I recalled. She is going to be so surprised.